Our standard shipping time is 48 hours within the UK. Next day delivery options are available at the checkout. Please note that delivery times may vary depending on your location.

Not yet, but we're working on it! Stay tuned for updates.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

While we strive to deliver orders within the estimated timeframe, unforeseen circumstances may cause delays. If your order is delayed, please contact our customer support team, and we will assist you accordingly.

We offer free shipping on all UK orders of £75.

If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may not always be possible, especially if your order has already been shipped.

You can find a link to our returns policy either in the footer or here.

We want you to be completely satisfied with your purchase. If you're not happy for any reason, you may return eligible items within 14 days of receiving your order for a full refund or exchange with the tags still on.

To initiate a return, please visit our Returns Center on our website and follow the instructions provided. You will need your order number and email address used to place the order to start the process.

Certain items, such as final sale items may not be eligible for return. Please check our return policy for a full list of exclusions. All tags must still be attached.

Return shipping fees apply, and the cost will be deducted from your refund unless the return is due to a defect or error on our part. Please refer to our return policy for more details on return shipping fees.

Once we receive your returned items, please allow 15 business days for us to process your return and issue your refund or exchange. You will receive an email notification once your return has been processed.

No, we do not offer exchanges

If your item arrives damaged or defective, please contact our customer support team immediately. We will arrange for a replacement or refund, depending on the nature of the issue.

We do not provide return labels for general returns. However, if your return is due to a defect or error on our part, we will cover the return shipping costs. Please contact our customer support team for assistance with such returns.

Yes, we offer wholesale pricing for eligible retailers interested in carrying our products. Please contact our wholesale team to discuss pricing, minimum order quantities, and other details.

To become a wholesale partner, please email hello@lost-golf.com. Our team will review your information and reach out to discuss potential partnership opportunities.

We may offer exclusivity agreements for certain wholesale partners, depending on the nature of the partnership and market conditions. Please discuss your interest in exclusivity with our wholesale team for further consideration.

Yes, we love collaborating with influencers and content creators who align with our brand values and target audience. If you're interested in collaborating with us, please visit our Ambassador Programme page.

Yes, we're open to collaborating with other brands or businesses that complement our brand ethos and offerings. Whether it's a joint product launch, co-branded event, or marketing campaign, we're always interested in exploring strategic partnerships that benefit both parties.